Board And Team Dynamics Starts With Emotional Connection in Forbes

Years ago, I was at a board meeting feeling desperate and confused as I listened to some of our board members get into one of their power struggles. Then, I found myself doing the exact same thing.   The success of a board relies on feelings of emotional connection. The science behind emotional connection suggests […]

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The Importance of Vulnerability in Board Development in California CEO Magazine

Great board dynamics are a crucial element of a functional and successful board. Board leaders are constantly asking me where to start with board dynamics. There are a lot of different elements that need to be addressed in regards to board dynamics, but I always encourage them to start with emotional safety and vulnerability. When […]

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Deciphering Board Dynamics

Much of the dynamics on boards begins with creating emotional connection. When board members are “securely connected”, they feel confident that each member is reliable, supportive and responsive. Many boards struggle when members distance themselves emotionally from each other. The Board/Team Dynamics Process, BDP, helps board members bridge these gaps and communicate their needs and […]

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Two Ways United Airlines Could Have Avoided Public Backlash

On April 9th, 2017, David Dao was physically dragged off a United Airlines flight departing from O’Hare International Airport. You’ve no doubt heard about this, but in case you’ve got some catching up to do, you can read about it here: http://nyti.ms/2ok5MOV. How did what should have been a relatively calm, albeit unpleasant, incident turn so […]

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When Performance Becomes More Important Than Values: Wells Fargo

It is difficult to open a newspaper without seeing the latest on the Wells Fargo scandal. As we all know, Wells Fargo employees opened over 2 million unauthorized customer accounts which resulted in 5,300 low level employees being fired and $185 million in fees along with loss of trust with the public and shareholders. So […]

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Creating Emotional Safety from Scratch: Tips for Viacom

We’ve been seeing a lot of drama out of the Viacom boardroom in the last several months, but now there is finally some movement forward for the company. Viacom will be replacing their CEO, Phillipe Dauman with Tom Dooley. This comes after a long battle between Dauman and the Redstone family (who control most of […]

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Common Sense Principles In Action: Board Composition and Internal Governance

Recently some of the world’s biggest names in corporate governance and business put together a set of Commonsense Corporate Governance Principles. These eight principles cover just about every aspect of governance and board life so I wanted to take some time to explain how to best implement these principles by using emotional connection. Because there are […]

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A Different Approach to Board Consulting

All in all, consulting can be a pretty tough gig. Companies usually hire a board consultant when things are getting pretty bad and they generally expect fast results. It can be tempting to go into a consult with a set of expectations and a detailed plan to get things done based on the research you’ve […]

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Turning Uber Around

We’ve heard the words “Uber” and “turmoil” in the same sentence a lot in recent months. The ridesharing company has been facing trouble from political, internal, and corporate fronts. Most recently, we saw their president of less than a year, Jeff Jones, step down after the CEO asked for his resignation. Jones cited a difference […]

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